Author Archives: Tanya Mueller

Solutions Centre Monthly Communications

2017 AC Communication – March 2017 AC Communication – January 2016 Monthly Communications 2016 AC Communication – December 2016 AC Communication – November 2016 AC Communication – October 2016 AC Communication – September 2016 AC Communication – August 2016 AC … Continue reading

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Advisory Committee/AGM Meeting Minutes

2017 Summary Notes – May 2017 Summary Notes – April 2017 Summary Notes – March 2017 Monthly Financial Report – February 2017 Summary Notes – February 2017 Summary Notes – January 2017 2016 Annual Financial Statements – December 2016 Summary … Continue reading

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Proposed 2017 Project Plan & Budget

The proposed 2017 Project Plan & Budget have been approved by the SC Advisory Committee.  The survey is now open for member voting at Please review the proposed plan below, and provide your credit union’s vote by December 21st, … Continue reading

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CEO Payments Strategy Committee National Credit Card Program

On November 23rd, 2016 the CEO Payments Strategy (CEOPS) Committee announced that they would be moving forward in negotiations with Collabria as a National Credit Card provider for Canadian Credit Unions.  For background and details on this project please email … Continue reading

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2016 Fall Conference & AGM

The SC Advisory Committee would like to extend their thanks and appreciation to all member CUs that attended the 2016 Fall Conference & AGM in Vancouver on November 25th, 2016 and to those that took the extra time to provide … Continue reading

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Vendor Contract Templates

As part of the 2016 project plan, vendor (short and long form) contract templates were identified as an area for the Solutions Centre to explore.  The SC contracted Peter Brown (Edwards, Kenny & Bray LLP) to provide standard legal templates … Continue reading

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Alarm Systems

Alarm Systems: Equipment and related installation, maintenance and monitoring services (Chubb Edwards) The Solutions Centre (SC) 2015 Project Plan included a project to research opportunities for providing SC credit unions access to preferred conditions for procuring Alarm Systems (Installation, Equipment, … Continue reading

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Project Updates September 2016

For a status update of current 2016 Projects please click the link below: Project Updates September Project Updates August 2016 Project Updates  July 2016 Project Updates June 2016 Project Updates May 2016

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Process Improvement – Business Account Opening

In 2014, the Solutions Centre (SC) members initiated the Retail Membership Opening project.  This project was initiated following discussions among CEOs, GMs, and senior managers around the complexity of setting up a new retail membership.  Additionally, participants identified an opportunity for … Continue reading

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Solutions Centre 2016 Fall Conference and AGM

Friday November 25, 2016 from 8:30 AM to 4:00 PM (PST) Pinnacle Hotel Harbourfront 1133 West Hastings Street, Vancouver BC V6E 3T3   Don’t forget to register!  All participants must be registered to attend this event.  If you have not … Continue reading

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